General Questions
How large are the bottles?
Each bottle is 750ML
Am I elgible for a marketing fee?
Yes! Please remind your customers to click the universal link on your store front
Please email help@longaberger.com if you need further assistance
Shipping & Returns
Can I cancel my order?
All sales are final and cannot be canceled after the sale is completed. If you have concerns about your order, please email us at help@longaberger.com
What do I do if my product is damaged?
Contact us at help@longaberger.com. We will arrange to have your broken bottle replaced.
Can we ship wines outside the United States?
Wines can only be shipped within the US. excluding some states who restrict wine shipments and Alaska and Hawaii.
Do you ship wines to all states?
Some states restrict wines shipments (Alaska, Alabama, Arkansas, Hawaii, Illinois, Kentucky, Mississippi, North Dakota, Rhode Island, South Dakota and Utah) and currently we do not ship outside the continental United States.
Why should I ship to a work or business address?
Federal law requires that someone of at least 21 years of age sign for all wine shipments. If no adult is home at the time of delivery, FedEx or UPS is obliged to return the wine to its local warehouse, and then reschedule delivery.
If you have your shipment sent to a business address, delivery usually takes place in the mid-morning and can be signed for by any adult on the premises. Much easier!
Can I have an order shipped to a P.O. Box?
No. See answer above.
Payments
